Christmas Returns 2023

We understand the importance of giving you ample time to plan your Christmas presents, while also offering you the flexibility to return them if needed. 

As customer satisfaction and peace of mind are of utmost importance to us, we have decided to EXTEND our exchange/returns policy specifically for the Christmas season.

Any order placed from 31st October 2023 to 24 December 2023 has until Sunday 7 January 2023 to return for a refund and *Friday 26 January 2024 to return for an exchange or credit note.

* Please be advised we will not accept any return that falls under our Christmas Returns Policy after this date.

We require the goods to be in the same condition you received them in, unworn and with the original tags still attached. Please do not worry if the packaging the items came in is ripped – you can parcel them up in different outer packaging to return them. We also allow for items to have been tried on but not worn.

Please note that we advise that ALL returned goods should be sent using the Royal Mail Tracked Returns link here. If not, please use recorded delivery and add the relevant insurance to cover yourselves against non-delivery by your chosen courier.

For any queries regarding our returns procedure, please do not hesitate to contact our customer service team.